Refund Policy
At Jinnalyst, we are committed to providing high-quality products/services and excellent customer service. We understand that sometimes a refund may be necessary. Please read our refund policy carefully to understand your rights and obligations when making payments through our website.

General Refund Conditions

Eligibility for Refunds:

• Refunds are considered only for payments made through our official payment gateways.
• Refund requests must be made within 5 days of the original transaction.
• The product/service must not have been used, downloaded, or consumed.

Non-Refundable Items:

• Customized products or services.
• Subscriptions after the trial period (if applicable).
• Transactions that violate our Terms of Service.

Refund Process:

• To initiate a refund, please contact our support team at support@jinnalyst.com with your order number and reason for the request.
• We will review your request and notify you of the approval or rejection within 3 business days.
• If approved, the refund will be processed back to your original payment method within 10 business days, depending on your bank/payment gateway.

Chargebacks and Disputes:

• We encourage users to contact us directly before initiating a chargeback through their bank or payment provider.
• Unauthorized chargebacks may result in suspension of your account or denial of future services.

Payment Gateway Fees:

Please note that any non-refundable transaction fees charged by third-party payment gateways may be deducted from the refund amount.

Contact Us
If you have any questions or concerns about our refund policy, feel free to contact us at support@jinnalyst.com. We’re here to help!